people
Darnell Patton
Customer Service Representative

Darnell Patton is a Customer Service Representative with Optima Health whose main job is to work with providers and insurance plan members and assist them with inquiries related to plan prescription benefits, eligibility or claim payment issues.

“It’s a good atmosphere to work in,” he says.

“Everybody says good morning, they might go out of their way one day to buy doughnuts for everyone. Our management team has an open-door policy, and they truly practice what they preach.

There’s definitely opportunity for career advancement here. There are supervisors who have been with Optima Health for 20+ years and they started in the position that I’m in.”

What I love most about Optima Health is the atmosphere that I’m around, it’s a truly cultivating atmosphere. If my position were a seed, if you will, it’s in a garden that’s plentiful, so I have an opportunity to grow and most importantly blossom.” — Darnell

Darnell Patton
Customer Service Representative

Darnell Patton is a Customer Service Representative with Optima Health whose main job is to work with providers and insurance plan members and assist them with inquiries related to plan prescription benefits, eligibility or claim payment issues.

“It’s a good atmosphere to work in,” he says.

“Everybody says good morning, they might go out of their way one day to buy doughnuts for everyone. Our management team has an open-door policy, and they truly practice what they preach.

There’s definitely opportunity for career advancement here. There are supervisors who have been with Optima Health for 20+ years and they started in the position that I’m in.”

What I love most about Optima Health is the atmosphere that I’m around, it’s a truly cultivating atmosphere. If my position were a seed, if you will, it’s in a garden that’s plentiful, so I have an opportunity to grow and most importantly blossom.” — Darnell